Age Policy

You must be of legal smoking age (21 years of age or older for U.S. customers) in the jurisdiction where you reside to purchase electronic cigarette products from this website. Falsifying your age for the purpose of purchasing products from this web site is illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law and future restrictions on our website.

We reserve the right to request for additional identification such as state identification card or passport. The name on the order must match the name on the I.D.

By shopping our store, you are confirming you are of legal smoking age in the jurisdiction that you reside (21+ in the U.S. in accordance with Federal Law). 

Age Verification

We reserve the right to verify your age by a third-party software and cross-referenced with public records to confirm that the purchaser is at least 21 years of age. In the case that the public records fail to match, the purchaser must provide a valid government-issued I.D. for human verification. You will be asked to email a legible copy of your identification clearly showing your age, name, and address.

We reserve the right to deny and cancel the order if proper identification cannot be provided in a timely manner.

Urban Green Distribution is committed to youth prevention, implementing a secured, industry-leading age verification system to verify every customer. Our team continually work hard to strengthen the age verification process and improve our checkout procedure to restrict underage purchases.

Refusal or Limit of Service

Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at sales@UrbanGreenDistro.com 

THIS SITE CONTAINS INFORMATION REGARDING ELECTRONIC CIGARETTES. YOU MUST BE OF LEGAL SMOKING AGE OF 21+ TO PURCHASE FROM THIS SITE.